This technology company revolutionizes how US government agencies operate, managing billions in grants and critical services. Their CRM-based solutions, built on Microsoft Dynamics 365, streamline grant management, rental assistance, and disaster recovery.

However, the scale and complexity of these systems presented significant QA challenges:

• Managing 18 distinct security roles across multiple applications was crucial.
• Deep domain expertise was required to test intricate government workflows.
• Ensuring data integrity during migration and ongoing operations was paramount.

Rigorous QA efforts proved invaluable:

• Identifying and resolving 1,300 critical issues prevented potential system failures.
• Achieving a <5% defect rejection rate demonstrated the high quality of testing.
• Safeguarding 15,000 critical records through meticulous data migration prevented significant operational disruptions and saved millions in potential costs.